Implementing meaningful KPIs identifies areas of improvement including bottlenecks, errors, and slow cycle times.Standardization helps in achieving consistency by benchmarking best practices across the organization.Business process analysis is core to improving how your business operates. By simply analyzing your processes (whether or not you intend to automate them) you begin to recognize redundancies, inefficiencies, areas of risk, lack of succession planning, and more.While working on either designing a process from the ground up or re-engineering an existing process, consider the following: Having properly designed business processes in place is the key to efficiency, scalability, and competitiveness. These all must be considered in the design (or redesign) of a process. This quote serves as an excellent reminder that a business process is more than a series of tasks, rather it also encompasses the people, information, and procedures that feed the process. ".the specification of which people must perform what tasks, in what order, in what location, under what circumstances, with what information, and to what degree of precision." For clarity about what exactly process design is, let's refer to Michael Hammer's definition in Harvard Business Review:
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